Refund policy

DISCIPL — Return & Refund Policy

At DISCIPL, every product is crafted with attention to detail and strict quality standards. Each order is carefully inspected before dispatch to ensure it meets our quality benchmarks.

🔁 Returns Eligibility

Returns are accepted only under the following conditions:

Product received is damaged
Product has a manufacturing defect
Wrong product received (design or item mismatch)

❌ Returns are NOT accepted for:

Change of mind
Personal preference
Minor color variations (due to lighting or screen differences)
Size or fit issues (please refer to the size chart before ordering)

⏱ Return Request Window

Return requests must be raised within 5 days of delivery
Requests made after 5 days will not be accepted

📸 Mandatory Proof (Important)

To initiate a return, customers must provide:

Clear unboxing video (mandatory)
Images clearly showing the defect or damage
Original packaging (if available)

If a returned product does not pass our quality inspection, the request will be rejected and no refund or replacement will be issued.

🔄 Refund / Replacement

Approved cases will be eligible for replacement or refund
Refunds (if applicable) will be processed to the original payment method within 5–7 business days
In case of Cash on Delivery (COD), refund will be processed via bank transfer / UPI